Data Protection and Privacy Policy
Last Updated: 18.02.2025
At DSignature, we value your privacy, security, and confidentiality. This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our services. By using our website or booking an experience with us, you agree to the terms outlined below.
- What Data We Collect
To provide a seamless and personalized experience, we may collect the following information: (i) Personal Information – Name, phone number, email address, nationality. (ii) Booking Details – Destination preferences, accommodation requests, itinerary choices. (iii) Medical & Aesthetic Preferences (if applicable) – Information related to your chosen aesthetic treatments, including medical history, to facilitate consultations with partner clinics. (iv) Payment Information – Billing details (processed securely via third-party payment providers). (v) Communication Records – Emails, WhatsApp messages, or phone call notes related to your bookings.
- How We Use Your Data
We collect your data only for the purpose of delivering a seamless, high-end experience, including: (i) Booking & Concierge Services – Arranging accommodations, treatments, and luxury experiences. (ii) Medical Coordination – Sharing relevant information with partner clinics (only with your consent). (iii) Personalized Offers & Recommendations – Tailoring services based on your preferences. (iv) Communication & Support – Responding to inquiries and providing assistance. (v) Legal & Security Compliance – Ensuring fraud prevention, regulatory adherence, and compliance with applicable laws.
- Confidentiality & Data Security
Your personal information is treated with the highest level of discretion and security. We do not share your data with third parties unless necessary for your booking (e.g., hotels, clinics, chauffeurs, or experience providers). All stored data is encrypted, and we use secure third-party payment processors for transactions. Only authorized DSignature personnel and trusted service providers have access to your information.
- Your Rights & Control Over Your Data
You have the right to: (i) Access – Request details on the personal data we store about you. (ii) Modify – Correct any inaccurate or incomplete information. (iii) Erase – Request deletion of your personal data (subject to legal or booking-related retention requirements). (iv) Withdraw Consent – Opt out of marketing communications or request that we stop processing your data. To exercise any of these rights, please contact us at contact@dsignature.biz.
- Compliance & Legal Framework
We comply with GDPR (General Data Protection Regulation) for European clients and Swiss data protection laws. If you reside outside these jurisdictions, we apply the highest standards of privacy protection.
- Retention & Deletion of Data
(i) Booking & Client Data – Retained for as long as necessary to fulfill our contractual and legal obligations. (ii) Medical-Related Data – Shared with clinics only with your explicit consent and deleted once no longer needed. (iii) Marketing & Communication Preferences – You can opt out at any time.
- Third-Party Links & External Providers
DSignature may provide links to third-party services (e.g., partner clinics, hotels). These providers operate under their own privacy policies, and we are not responsible for their data handling practices.
- Updates to This Policy
DSignature may update this Privacy Policy to reflect changes in legal requirements or service offerings. We encourage clients to review this policy periodically.
📍 For any questions or data-related requests, please contact:
✉ Email: contact@dsignature.ch
📞 Phone / WhatsApp: +41 76 731 8345